When will my order be processed?
All orders are handled and shipped out from our warehouses. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-2 days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company process the orders, which takes an additional 1-2.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centerto the destination. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 21 days depends to arrive at their destination but can take longer from time to time due to holiday and sale seasons. Shipping days depend on product, so please feel free to contact us to know shipping time of specific product.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, but you may be liable to pay for duties and taxes once you receive your order. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.